Privacy Policy

About This Policy

The Olde Castle Bar & Seafood Restaurant Is Committed To Protecting Your Privacy And Ensuring That Your Personal Information Is Handled In A Safe And Responsible Way. This Policy Outlines How We Aim To Achieve This And Includes The Information Collected When:

  • You Use Our Website (Restaurant Website).
  • You Make A Booking On Our Website.
  • You Make Enquiries On Our Website.

Definition Of Personal Data

Personal Data Means Any Data That Relates To An Identifiable Person Who Can Be Directly/Indirectly Identified From That Data. In This Case, It Means Personal Data That You Give To Us Via Our Site.

By Providing Your Personal Data, You Agree That We Can Use Your Personal Data In Accordance With This Policy.

Ensure You Understand This Policy In Its Entirety And Take Your Time To Read It.

Who Are We?

Olde Castle Bar & Seafood Restaurant Is A Restaurant And Venue Based In Donegal Town, Donegal , Ireland.

Our Registered Address Is: The Olde Seafood Bar, Tirchonaill Street, Donegal Town, Co. Donegal F94 Akc

How Do We Collect Information From You?

We Collect Information From You When You Use This Website, Make An Enquiry By Using One Of Our Emails Located In The Contact Us Area Of The Footer Of Each Page Or Reservations For Events On Reservations Page Of This Website.

What Type Of Information Is Collected From You?

You May Be Asked To Submit Personal Information About Yourself When You Make A Booking. We Will Collect This Information So We Can Fulfill Your Booking Request And You May Dine At Our Venue.

When You Make A Booking:

Olde Castle Bar & Seafood Restaurant Collects Information Such As:

  • Title
  • Name
  • E-Mail Address (Used For Booking Confirmation And Post-Dining Feedback Emails)
  • Home Or Work Address
  • Billing Information Taken For Deposits, Ticketing, Or Holding Credit Card Information For Use In The Case Of No-Shows (Where Applicable)
  • Telephone Number
  • Company Name
  • Dietary Requests
  • Marketing Preferences (Whether You Opt-In Or Opt-Out)
When You Access Our Site

There Is “Device Information” About Your Computer Hardware And Software That Is Automatically Collected By Olde Castle Bar & Seafood Restaurant. This Information Can Include:

  • Device Type (E.G. Mobile, Computer, Laptop, Tablet)
  • Cookies
  • Operating System
  • Ip Address
  • Browser Type
  • Browser Information (E.G., Type, Language, And History)
  • Domain Names
  • Access Times
  • Settings
  • Referring Website Addresses
  • Other Data About Your Device To Provide The Services As Otherwise Described In This Policy.
  • If You Use Our Website, We May Receive Your Generic Location (Such As City Or Neighbourhood).

How Is Your Information Used?

Our Use Of Your Personal Data Will Always Have A Lawful Basis, Either Because It Is Necessary To Complete A Booking, Because You Have Consented To Our Use Of Your Personal Data Or Because It Is In Our Legitimate Interests.

We Require The Information Outlined In The Previous Section To Understand Your Needs And Provide You With A Better Service, And In Particular For The Following Reasons:

  • Internal Record Keeping.
  • Send You Service Emails (Booking Confirmation And Post-Dining Feedback).
  • Improve Our Products And Services.
  • Send Marketing Communications If You Have Opted In To Receive Them.
  • We May Use The Information To Customise The Website According To Your Interests. (Add As Appropriate)

Who Has Access To Your Information?

We Will Not Sell, Distribute, Or Lease Your Personal Information To Third Parties. Any Personal Information We Request From You Will Be Safeguarded Under Current Legislation.

We Will Only Share Your Information With Companies If Necessary To Deliver Services On Our Behalf. For Example Service Providers (E.G. Opentable For The Provision Of Online Bookings), Third-Party Payment Processors, And Other Third Parties To Provide Our Sites And Fulfil Your Requests, And As Otherwise Consented To By You Or As Permitted By Applicable Law.

Third Parties Such As Opentable, Sociolocal, Twitter, Tripadvisor Whose Content Appears On Our Site May Use Third-Party Cookies, As Detailed Below. Please Refer To ‘use Of Cookies’ For More Information On Controlling Cookies. Please Note That We Do Not Control The Activities Of Such Third Parties, Nor The Data They Collect And Use And Advise You To Check The Privacy Policies Of Any Such Third Parties.

You May Choose To Restrict The Collection Or Use Of Your Personal Information At Any Point. Please Refer To The Your Choices Section Of This Privacy Policy For Details.

How And Where Do We Store Data?

We Only Keep Your Personal Data For As Long As We Need To In Order To Use It As Described In This Privacy Policy, And/Or For As Long As We Have Your Permission To Keep It.

For Reservations Taken Through Open Table Software, Your Data Will Only Be Stored In The Uk As Per The Opentable Privacy Policy Where You Can Find On Their Website.

Sociolocal Data Is Stored In Ireland And You Can Find Out More On Their Website’s Privacy Policy.

For Email Data Sent Through Our Accounts, Your Data Will Only Be Stored And Secured With Our Hosting Company, Register365 And Is Stored Securely In Data Centres Managed By Namesco In The Uk

Your Choices

We Will Not Contact You For Marketing Purposes By Email, Phone Or Text Message Unless You Have Given Your Prior Consent. We Will Not Pass Your Details To Any Third Parties For Marketing Purposes Unless You Have Expressly Permitted Us To. Furthermore, You Can Change Your Marketing Preferences At Any Time By Contacting Us By Email At Info @ Oldecastlebar.Com

You Have A Right To Request A Copy Of The Personal Information That Olde Castle Bar & Seafood Restaurant Holds About You And Have Any Inaccuracies Corrected. Any Such Requests Should Be Made To This Email Address: info @ Oldecastlebar.Com

You Have The Right To Withdraw Your Consent To Us Using Your Personal Data At Any Time, And To Request That We Delete It. We Do Not Keep Your Personal Data For Any Longer Than Is Necessary In Light Of The Reason(S) For Which It Was First Collected. Data Will, Therefore, Be Retained For The Following Periods (Or Its Retention Will Be Determined On The Following Basis):

For As Long As We Require The Information For A Booking At Our Restaurant And Venue.

For As Long As We Require The Information For An Event At Our Restaurant And Venue

For As Long As An Application For Careers At Our Restaurant Is Open.

Security

Data Security Is Very Important To Us, And To Protect Your Data We Have Taken Suitable Measures To Safeguard And Secure Data Collected Through Our Site.

Use Of ‘cookies’

Like Many Other Websites, We Use Cookies. We Use Them To Help You Personalise Your Online Experience.

A Cookie Is A Text File That Is Placed On Your Hard Disk By A Web Page Server Which Allows The Website To Recognise You When You Visit. Cookies Only Collect Data About Browsing Actions And Patterns, And Do Not Identify You As An Individual.

We Use Cookies For The Following Purposes:
Authentication, Personalisation And Security:

Cookies Help Us Verify Your Account And Device And Determine When You Log In, So We Can Make It Easier For You To Access The Services And Provide The Appropriate Experiences And Features. We Also Use Cookies To Help Prevent Fraudulent Use Of Login Credentials.

Performance And Analytics:

Cookies Help Us Analyse How The Services Are Being Accessed And Used, And Enable Us To Track The Performance Of The Services. For Example, We Use Cookies To Determine If You Viewed A Page Or Opened An Email. This Helps Us Provide You With Information That You Find Interesting. We Also Use Cookies To Provide Insights Regarding Your End Users And Your Sites’ Performance, Such As Page Views, Conversion Rates, Device Information, Visitor Ip Addresses, And Referral Sites.

Third Parties:

Third Party Services May Use Cookies To Help You Sign Into Their Services From Our Services. We Also Use Third-Party Cookies, Such As Google Analytics, To Assist With Analysing Performance. Any Third Party Cookie Usage Is Governed By The Privacy Policy Of The Third Party Placing The Cookie.

Opting Out:

You Can Set Your Browser To Not Accept Cookies, But This May Limit Your Ability To Use The Services.

Our Site May Contain Links To Other Websites. Please Note That We Have No Control Over How Your Data Is Collected, Stored, Or Used By Other Websites And We Advise You To Check The Privacy Policies Of Any Such Websites Before Providing Any Data To Them.

For More Information, Please Feel Free To Contact Us At: Info @ Oldecastlebar.Com

Changes To This Statement

Olde Castle Bar & Seafood Restaurant Will Occasionally Update This Privacy Policy To Reflect Company And Customer Feedback. Olde Castle Bar & Seafood Restaurant Encourages You To Periodically Review This Statement To Be Informed Of How Olde Castle Bar & Seafood Restaurant Is Protecting Your Information. This Policy Was Last Updated In May 2023

Contact Information

Olde Castle Bar & Seafood Restaurant Welcomes Your Comments Regarding This Privacy Policy. If You Believe That Olde Castle Bar & Seafood Restaurant Has Not Adhered To This Privacy Policy, Please Contact Olde Castle Bar & Seafood Restaurant At Info @ Oldecastlebar.Com We Will Aim To Use Commercially Reasonable Efforts To Promptly Determine And Remedy The Problem.